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Quarterly Seminar 25 March 2022

25 March 2022

9.30 - 1.30

FCA's General insurance pricing practices, demystifying neurodiversity and HR Strategy and top risks - a review of current internal audit topics

On this occasion we will be welcoming the following speakers:

  • The FCA's New Rules On General Insurance Pricing Practices
  • Lisa Sturley –Head of Retail Insurance FCA

In September 2020, the FCA published the Final Report from its general insurance pricing practices market study, MS18/1.3.  Lisa’s presentation will provide an overview of the new rules and expected outcomes and how the FCA plans to review the effectiveness of the implementation of the Final Report.

Including insights and key themes along with the supervision approach, Lisa will also explore how the internal audit and risk management community can support successful operation of the requirements in their businesses and a reminder of the FCA’s Principles of Business - Prin 11 / SUP15 - relating to notifications and early engagement.

  • Demystifying neurodiversity - The 2022 hot topic
  • Laurel Herman –– Founder- ASPIERATIONS & Paul Marshall, Senior Advisor, Internal Audit and Corporate Governance at EY

A regrettable number of very able and high performing adults with Autism Spectrum Difference (ASD) remain unemployed, so constituting a wasted talent that business should be using to its advantage. Many of those who have managed to retain employment are considerably underemployed, never reaching their full potential.

Many typical ASD characteristics are hugely beneficial to business, and in particular internal audit - strong problem-solving skills, attention to detail, technical ability, capacity for rote memory, intense focus, logical and analytical thinking, reliability, loyalty, dedication and determination and can bring a competitive advantage.

This session will explain more about neurodiversity whilst also dispelling the many myths and misinformation that abound. By raising awareness and understanding, and encouraging and demonstrating an accepting, respecting, accommodating and welcoming culture, organisations can get the best from employees with Autism Spectrum Difference.

  • HR strategy and top risks; how to maximise internal audit value
  • Belle Singh – HR Director, NHBC & Kudzanai Mumbure, Associate Director, BDO 

Belle will give an HR Director’s view on the wider market conditions and top risks currently impacting HR strategy (staff recruitment, retention, remuneration, talent management, training and development) resulting from new work models and her expectations of where IA can support and help.

This will be followed by Kudzanai Mumbure, Associate Director BDO who will provide an internal audit practitioner’s perspective on how internal audit can review and challenge this area including hints and tips on how to maximise internal audit value.

The Seminar will begin with registration and refreshments at  9.30am, will include an extended mid morning coffee break and finish with a sandwich/ buffet lunch at 1pm. The cost per head to attend is £75 – unchanged from our 2019 rate. 


2 New Street Square

Greater London


The presentations for this event are available to download for IIAG members only.

General Insurance Pricing Practices

Lisa Sturley

255 kb

Neurodiversity, Autism Spectrum Difference (ASD) and Work

Laurel Herman

133 kb

HR Talent Management

Kudzanai Mumbure
Belle Singh

807 kb

Speakers Icon

Speakers Profiles

Laurel Herman

Founder, Architect & Chief Ambassador




Laurel Herman founded ASPIERATIONS in 2016 following her son’s (then aged 30) diagnosis of Asperger Syndrome, which was her first connection to autism. Over time, having realised the significant challenges faced by many able, talented individuals with ASD in both their personal and working lives, she became determined to create a working solution. A realist with a can-do, will-do and does-do attitude, she tapped into her connections and experience from a long, successful career in business (including working with internal audit teams and presenting at CIIA conferences as CEO of Positive Presence). In 2016 ASPIERATIONS led the way, for the first time making business aware of the challenges around recruitment, employment and career progression this community faces and promoting the business case for organisations to make the necessary changes to mutual advantage.

Kudzanai Mumbure

Associate Director




Since qualifying as a chartered accountant with ICAEW in 2010, Kudzanai has worked mainly within practise providing internal audit, risk management and advisory services to her clients in the financial services sector. In addition to serving her clients in the UK, Kudzanai has obtained international experience whilst living and working in Zimbabwe, Kenya and Bermuda. She is currently an Associate Director at BDO LLP in the Financial Services Advisory division.

Kudzanai volunteers at the ICAEW, being a board member of the ICAEW Members & Commercial Board, Women in Finance Community, and participates at select Institute roundtables. Kudzanai is also a fundraiser for a widows and orphans charity organisation based in Kenya.

Along the way she has developed a diverse range of interests including Latin dancing, travelling, gardening, cooking, reading, and music. One of the most thrilling experiences she has had was training with the Bermuda National Women’s Volleyball team. Some of her greatest joys are creating new recipes and travelling to new places with her teenage son.


Belle Singh

HR Director




Belle is an experienced results orientated HR Leader within the Financial Services and Retail Sector.  She has extensive partnering experience at a strategic level with demonstrable HR operational, acquisition/merger and transformational change projects management.  Belle delivers business requirements through taking a collaborative and pragmatic approach when working with others and is a focused leader that drives results to support the strategic direction of the organisation whilst effectively benefiting the people agenda.

Lisa Sturley

Head of Retail Insurance




Lisa has over 30 years of financial services experience gained in corporate trustee, custody, investment banking and regulation including roles at RBS and Credit Suisse. Lisa’s responsibilities as a regulator, including with predecessor organisations, IMRO and FSA, have primarily been in supervision, covering investment management firms, deposit takers, life insurance firms and most recently general insurance firms/ general insurance intermediaries.

Latterly, Lisa has led the Retail General Insurance Supervision Department during the implementation of the General Insurance Pricing Practice rules.