In this first Webinar session of 2021 we will be joined by Graham Gibson, Chief Claims Officer of Allianz, who will share his insights on how claims operations have been impacted and how they have adapted to continue to serve customers during Covid.
Graham’s presentation will consider a number of aspects of the claims process, including:
- Standing up a remote operation
- Remote working: the pros and cons
- Risk impacts and fraud prevention
Covid impact on claims:
- Unfamiliar causes of loss
- Managing accumulation
- Effective investigations
Post Covid thoughts:
This will be an interactive session, and Graham will take questions via the chat window during each section of the presentation and at the closing Q&A session.
If you would like to join us please book your place via this link.