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Join us at the third IIAG Quarterly Seminar for the 2025 season to meet and network with colleagues and industry peers, and hear presentations covering:
- Insurance Audit Planning Priorities for 2026
Three Deloitte Partners will provide their perspectives on IA planning priorities for 2026:
Aaron Oxborough leads the UK Internal Audit practice across all industries, focusing his client work on the insurance sector;
Marc McNulty leads Deloitte’s Insurance Internal Audit team; and
Yannis Petras leads the Technology Internal Audit team, working across the financial services
The session will include a view on why the topic is important, what is new about it and an overview of what Internal Audit teams should be covering in their scopes.
- Operational Risk and Resilience / Planning an Assurance Cycle
Santosh Pandit, Senior Regulator and Manager, PRA
With the 31 March 2025 milestone under the PRA’s Operational Resilience regulation (SS1/21) now behind us, many firms refer to the next phase as ‘Business as Usual’. Internal Audit teams expect to play an increasingly strategic role by complementing traditional audit plans. These typically include Operational Risk themes such as Business Continuity and Disaster Recovery, Cybersecurity, IT, Outsourcing, and Third-Party Risk, and extend into Operational Resilience testing - demonstrating the ability to operate within defined Impact Tolerances.
This session provides Chief Internal Auditors and Heads of Internal Audit with a valuable opportunity to engage in a strategic and pragmatic dialogue with a senior regulator. Attendees are encouraged to bring questions, whether technical or otherwise. Drawing on firsthand experience from reviewing over 150 insurance firms’ operational resilience across life, annuity, motor, managing agents, asset managers, and run-off segments, more than a dozen CBEST and STAR-FS assignments, and hundreds of incidents and material outsourcing notifications, Santosh will try to answer all of your questions.
Santosh will speak from his perspective as a regulator and will also draw on his extensive experience in the private sector. The discussion will be held under Chatham House Rules
- When risks get real: Turning industry losses into audit insights
Caroline Coombe, CEO, Oric International
Every year, the financial services industry sees dozens of high‑impact operational risk events, cyber breaches, conduct failures, third‑party breakdowns and yet, internal audit plans often remain disconnected from what has actually gone wrong.
Drawing on ORIC International’s unique dataset of crystallised risk events, Caroline Coombe will explore what really causes control failures across the sector, and how internal audit teams can use these insights to sharpen their assurance programmes.
This session will focus on:
The common patterns behind major risk events and what they reveal about weak controls
How internal audit can work more closely with risk management teams to anticipate these failures
Practical ways to align audit testing with real-world incidents, turning external lessons into internal resilience
Attendees will leave with concrete steps to bring external event data into their audit planning, close the loop between risk and assurance, and help their organisations learn from others before they become tomorrow’s headline.
- Facilitating Constructive Conversations
Gina Hunt & Anastasia Shea, Senior Associates, Debate Mate
This session centres around relationship building by ensuring that participants are able to effectively communicate with others, focusing on managing difficult conversations - enabling participants to provide direct and robust challenges in a constructive manner, resulting in a dialogue that is collaborative rather than combative.
Using a tool which supports participants in actively listening: listening to understand rather than listening to simply respond, and introduces techniques that support participants in identifying which part of an argument they wish to challenge, and how best to approach this. By the end of the session, participants will understand how to actively engage with and get the best out of others, actively and attentively listen and collaboratively approach difficult conversations.
The Seminar will begin with registration and refreshments at 9.30am, will include a mid-morning coffee break with refreshments, and finish with a buffet lunch at 1:15pm.
Attendance is £75 per head and payment is via bank transfer- credit card payments are not currently accepted.
Full booking terms and conditions are available in the Knowledge section of the website under Governance and Policies.
Any cancellations made within 7 days of the event will not be entitled to a refund and if it has not aready been paid, the outstanding fee will still be due.