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Quarterly Seminar 8 September 2023

8 September 2023

9.30 - 1.30

Join us at the third Quarterly Seminar of 2023 to hear speakers discuss risk, creating relationships, 2024 planning priorities, and updates from the CIIA and the GPDG

Join us at our third Seminar of 2023 to meet colleagues and industry peers and hear presentations on:

  • Catastrophe View of Risk – Defining, Setting and Maintaining the View of Risk
    • Adam Mitchell – Group Head of Property Exposure Management, Hiscox

View of risk is an insurer’s secret ingredient when managing exposure to catastrophe perils. This talk will describe what is meant by view of risk and how we go about producing a view of risk that is unique.  Starting with the introduction of catastrophe models into the underwriting and exposure management process, view of risk has evolved considerably in 20 years;  through the development of risk appetite frameworks, the incorporation of non-modelled perils and now the latest views on climate change and what that means for catastrophe risk appetite.

  • Creating Thriving Relationships through High Quality Conversations
    • Stephen Adams, DirectorInspirational Coaching Limited

High quality conversation results in good judgments, which result in good actions, which result in good performance and results. The opposite is also accurate, low-quality interactions ultimately produce low-quality outcomes.

Stephen will be sharing how The Ardonagh Group Internal Auditors took the bold step to learn conflict skills to support the conversations they have with their Auditees.

Did it pay off?

  • 2024 Planning Priorities
    • Louise Roberts and Luke Thornley, Senior Managers, Deloitte

In this session Deloitte will present their update to the to the annual Planning Priorities analysis to support insurers' own risk assessment or help to validate the plan. The session will include a view on why the topic is important, what is new about it and an overview of what Internal Audit teams should be covering in their scopes. 

  • Developing the profession - taking the opportunities from the challenges we face
    • Derek Jamieson – Head of Membership - CIIA

Change is all around us and how we respond can have a profound impact on our futures, both at a personal level and for the profession itself. This session will look at two examples of change and examine how we can best respond and drive opportunity and development from both.

The new professional Standards will place increased expectation on us all and we must adapt and adopt quickly.  Separately, Artificial Intelligence is now evolving at a pace that many find difficult to respond to, but it is already impacting us all and we need to engage and adapt. Failure on either is clearly a risk but what could success look like?  

  • GPDG – Survey follow up and next steps

The IIAG’s Good Practice Development Group will present a further summary of the results of its recent survey and look at next steps now required  

The Seminar will begin with registration and refreshments at 9.30am, will include a mid-morning coffee break and finish with a buffet lunch at 1.15 pm.

Attendance is £75 per head.



2 New Street Square

Greater London


The presentations for this event are available to download for IIAG members only.

Catastrophe View of Risk

Adam Mitchell

706 kb

Internal Audit Planning Priorities 2024

Louise Roberts
Luke Thornley

579 kb

Creating Thriving Relationships through High Quality Conversations

Stephen Adams

1682 kb

GPDG Update

109 kb

Developing the profession - taking the opportunities from the challenges we face

Derek Jamieson

228 kb

Speakers Icon

Speakers Profiles

Stephen Adams


Inspirational Coaching Limited



Stephen spent 26 years working as a senior leader within the financial services sector at one of the UK largest banks. His extensive leadership skills and knowledge lead to him working as a consultant for a conflict management firm where he headed up the resolution, leadership and transformation programmes.

Now Director of Inspirational Coaching Ltd, Stephen is passionate about helping individuals and companies create thriving relationships through high quality conversations and transformative conflict management.

Adam Mitchell



Adam has nearly 20 years’ experience in Exposure Management across the Lloyd’s and International company markets.  He began his career as catastrophe loss modeller at Cathedral syndicate, before moving into broader exposure management at Chubb then Chaucer where he was instrumental in building out the exposure management appetite framework, leading the development of the cyber and liability exposure capability. 

After a short spell at Argo, leading the Group Exposure Management function, Adam is now the Head of Group Property Exposure Management at Hiscox responsible for setting and maintenance of catastrophe risk appetite across the Hiscox Group. 

Adam also controls the Hiscox View of Risk. 

Louise Roberts

Senior Manager




Louise is a Senior Manager in Deloitte's Banking and Capital Markets team. Alongside a portfolio of outsource clients, she specialises in all things ESG, helping in-house functions to integrate ESG into their audit universes and approaches, as well as leading on audit delivery.

In the past she has led co-source and advisory engagements for cross sector Financial Services clients and more broadly. She also spent five years in-house at a challenger bank and 12 months on secondment to a large multi-national bank assisting with a risk-wide reporting controls remediation project.

Luke Thornley

Senior Manager





Luke is a Senior Manager in Deloitte's London Insurance Internal Audit team and has worked in Internal Audit for over 15 years. Luke primarily works across the General Insurance and Life markets, managing various co-source Internal Audit relationships as well as working across change and programme assurance activities.

Luke returned to Deloitte in January 2023 following a six-year position in the GIA function at AXA UK, where he was the portfolio lead for the Commercial and Retail business units.