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Quarterly Seminar 9 June 2023

9 June 2023

9.30 am - 1.30 pm

Join us at the June Quarterly Seminar to hear speakers discuss Consumer Duty (practical considerations for assurance review), sanctions compliance and the psychology of auditing. The event will finish with an update from the GPDG on its recent IA Department Survey.

Join us to meet colleagues and industry peers and hear presentations from:

  • Consumer Duty
    • Richard Willshire, Director, PKF

With the FCA’s Consumer Duty deadline scheduled for the end of July 2023, Richard will provide internal auditors with practical considerations for Consumer Duty assurance reviews.

  • The increasing complexity and challenges of sanctions compliance
    • Graeme Morrison – Group Head of Financial Crime, Ardonagh Group

This session will focus on the increased sanction complexity which, following the Russian invasion of Ukraine, has significantly increased, resulting in large volumes of both list-based targets and trade / sectoral sanctions, subsequently implemented by numerous sanction regimes.

The presentation will include examples of how this increased complexity has impacted the global insurance industry.

  • The Psychology of Auditing
    • Matt Cox – Chief Internal Audit Officer, Allianz UK

In a role where we are expected to have impact and influence, how effectively do we use the tools of psychology? Few of us will have behavioural scientists in our Internal Audit teams, but all of our teams will spend considerable time dealing with management’s reactions to our work.

Time spent on the psychology of auditing is therefore just as valuable as time spent on other parts of our audit approaches. Given this, what are effective practices for contracting with management on the Internal Audit relationship, considered through three elements of the relationship – professional, practical and psychological? Why would we want an audit to be a ‘normative intervention’ rather than a ‘rationale intervention’, and how do we make the change?

GPDG - Feedback from GPDG's IA Department Survey 

The IIAG’s Good Practice Development Group will present a summary of the results of their questionnaire on audit planning, delivery and reporting and the emerging benchmarking themes.

The Seminar will begin with registration and refreshments at 9.30am, will include a mid-morning coffee break and finish with a buffet lunch at 1pm.

Attendance is £75 per head. Please note IIAG can't accept credit card payments so all payments must be made via BACS transfer.  

If you would like to attend book via the online booking facility (online bookings will automatically generate an invoice which should be passed to your accounts deparment, to be settled ahead of the Seminar). 

If you have any questions about the event please don’t hesitate to get in touch by emailing me





2 New Street Square

Greater London


The presentations for this event are available to download for IIAG members only.

Psychology of Auditing

Matt Cox

277 kb


Graeme Morrison

1190 kb

Consumer Duty

Richard Willshire

3047 kb

GPDG Benchmarking Questionnaire Results

1798 kb

GPDG questionnaire June 2023 – full draft graphs

1915 kb

Speakers Icon

Speakers Profiles

Matt Cox

Chief Internal Audit Officer

Allianz UK



Matt leads the Internal Audit team at Allianz UK, an organisation consisting of Allianz’s UK commercial insurance business and the personal lines businesses acquired from LV=GI and L&G GI. Matt also has a number of global roles and responsibilities with Allianz Internal Audit, including around talent and function development.

Prior to joining Allianz in 2021, Matt was a Partner at Deloitte where he led consulting and advisory work on internal audit matters at financial service organisations across the UK and Europe.

Graeme Morrison

Group Head of Financial Crime

Ardonagh Group



Graeme is an experienced financial crime prevention practitioner, based in Perth Scotland. He is accountable for the design of the Ardonagh Group’s financial crime and sanction frameworks, which encompasses the UK (from Retail to London Market) and across its international operations in Europe, the USA, South America, Asia, Australia and Africa.

He brings over 20 years of experience in working in Risk & Compliance roles, with majority of the time working in Financial Crime Prevention, and another 10 years working in Finance and in Project Management roles.

Richard Willshire





Richard is a Director in PKF’s Governance, Risk & Control Assurance team. He is an experienced internal auditor, having built his career providing advisory and assurance services working within in-house internal audit teams and for leading professional service firms.