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Quarterly Seminar 8 July 2022

8 July 2022

9.30 - 1.30

Join us at our second Quarterly Seminar of 2022 to hear about Bupa's Active Audit Learning Programme, Data Analytics: Building capability and adding value in smaller audit teams and Embedding an approach to Cyber risk management

Please note this is a date change from the 24 June - rescheduled due to the train strikes

On this occasion we will be welcoming the following speakers:

Active Audit Leadership Programme (AALP)

  • Jeremy Eagles – Chief Audit Officer, Group Internal Audit at Bupa
  • Darren Pearce – Head of Operations, Group Internal Audit at Bupa
  • Joe Gilmartin – Manager – Bearing Point

How do you really go from good to great? This was the key question posed at the very start of Bupa’s Active Audit Leadership programme. “We need to build on what we do now, but enable and empower our teams to do it better, faster and more efficiently”. (Jeremy Eagles Chief - Audit Officer)

Bupa Group Internal Audit’s AALP was initiated in direct response to the GIA purpose and strategy - a clear need existed for sustainable improvement in auditor productivity, experience, and quality, through investment in leadership and auditor capability. The programme sought to establish a collaborative and performance-enabling culture within GIA, increasing productivity and ultimately the delivery of our work more efficiently and effectively. Working with Bearing Point the Programme sought to positively impact front line auditors to deliver sustainable improvements. It was a partnership programme in the truest sense and the improvements in efficiency and effectiveness have been tangible, significant and ultimately sustainable.  

Data Analytics: Building capability and adding value in smaller audit teams

  • Duncan Richmond - Head of Internal Audit Analytics, Bank of England

It is widely recognised that data analytics are a valuable addition to the modern internal audit toolbox.  However, building and integrating data analytics capabilities into an established audit approach can be challenging, particularly for smaller audit teams.

In this session, Duncan will give a practitioner’s perspective on the opportunities afforded by analytics and ­– despite the challenges – how even small audit teams can build and leverage them effectively.  He will consider both the technical side of capability development (including resourcing and skills, operating models, tools, and techniques) and the broader cultural changes needed to integrate analytics into the audit approach.

Embedding an approach to Cyber risk management: One CISO’s story! 

  • Janine Klaiber, Group Chief Information Security Officer across the Ardonagh Group

Janine will share her story of being Ardonagh’s first ever CISO, tasked with leading and embedding an effective framework, and cyber risk and control management practices and understanding across an already successful and rapidly growing organisation. Her talk will explore the various considerations for information security and cyber risk,  designing and embedding a fit-for-purpose security governance framework and a management system that works in a complex organisation, developing a new CISO function and capabilities to support it all - and the challenges faced and overcome along the way.  

The Seminar will begin with registration and refreshments at  9.30am, will include a mid morning coffee break and finish with a sandwich/ buffet lunch at 1pm. The cost per head to attend is £75 


2 New Street Square

Greater London


The presentations for this event are available to download for IIAG members only.

Active Audit Leadership Programme

Jeremy Eagles
Joe Gilmartin
Darren Pearce

2839 kb

Data Analytics: Building capability and adding value in smaller audit teams

Duncan Richmond

1193 kb

Cyber Risk: One CISO’s Story Janine Klaiber Ardonagh

Janine Klaiber

2154 kb

Speakers Icon

Speakers Profiles

Jeremy Eagles

Group Chief Audit Officer, Group Internal Audit,




Jeremy joined Bupa in 2019 and is responsible for Bupa’s Global Internal Audit function. He qualified with PwC and has spent most of his career within the financial services sector, specialising in insurance and reinsurance. He has held a number of audit roles over the last 25 years, principally leading internal audit functions of large, multi-national insurance companies / brokers, including Catlin Group, Aviva, XL Capital, and JLT. His experience includes establishing, re-building and growing international audit functions, and leading geographically distributed and diverse teams to support large, complex businesses in highly regulated environments.

Joe Gilmartin

Active Manager Specialist




Joe is an Operations and People Transformation Specialist at BearingPoint, a leading global consultancy firm.  He has over 10 years’ experience leading the delivery of UK and global Active Manager™ programmes, focused on accelerating leadership skills and behaviours to deliver improvements across tangible metrics. Joe worked as specialist coach on Bupa’s Active Audit Leadership Programme.

Janine Klaiber


The Ardonagh Group



Janine is the Group Chief Information Security Officer across the Ardonagh Group, one of the world’s leading independent brokers, which is made up of various regulated subsidiaries with both national and international reach - each with its own business model, IT and data environments.  Janine is an experienced IT and Information Security Governance, Risk, Compliance and Controls professional with over 30 years’ experience in the Financial Services Industry across multiple disciplines and functions within FTSE100 and other market leading insurance organisations. In addition to Information and Cyber Security, Janine’s long career has also included regulatory audit, MLRO, controls testing, compliance and operational risk roles. 


Darren Pearce

Head of Operations




Darren has over 20 years’ experience in the Telecommunications, Retail and Financial Services industries. His roles have seen him work across Customer Experience, Operations and Regulatory Compliance and Assurance at BT and Dixons Carphone and he has extensive experience leading large, diverse teams through change programmes and performance improvement. He joined Bupa in 2020 where his role is leading the operations team to support the global audit team, including the Learning & Development activities for the function.

Duncan Richmond

Head of Internal Audit Analytics

Bank of England



Duncan is a chartered accountant with over 15 years’ experience using data and analytics to add value to both internal and external audit work.

Duncan began his career in external audit with the National Audit Office where he led financial audits and value for money reviews covering a diverse range of UK government activity. Following a secondment advising the Treasury Select Committee on public finance and accounting issues, Duncan shifted his focus towards financial services and joined the Bank of England’s Internal Audit Department.  Since 2018 he has been responsible for building and leading their Internal Audit Analytics Team.